Helpful Hints


Over the years, some of our users have encountered the occasional issue while enjoying our games. Based on this collective experience, we've compiled a list of common problems and their respective solutions. We're confident that these insights will be invaluable to you as you navigate any challenges you might come across. Let's ensure you have the best gaming experience possible!

• Struggling to find the elusive Frosty the snowman, Ricky the Ranger or Eddie the eagle? Check out our Frosty, Ricky and Eddie guides.
  
  
• If you are having issues during startup or sometimes during the installation of one of our games that mentions Microsoft visual C++ runtime libraries click this link.
  
  
• If you're seeing errors when you start one of our games that mentions GLFW errors or any other video card related issues, click this link.
  
  
• If you`re playing on mobile, and especially if you`ve just bought a nice new shiny device and you're trying to play your old games on it, any issues that mention purchase verification or that you have to buy the game again, clickt this link.